WV Fitness collects information about you that is provided in conjunction with your purchase of services from one of WV Fitness’s health club clients, including information provided on your health club membership agreement(s) and personal training agreement(s). Information about you is typically obtained from the agreement you sign with the club from whom you purchase services. Your personal information may also be collected from you when you provide information directly to WV Fitness in any manner, or when you update account or contact information at the club or online. The information WV Fitness collects about you may include your name, postal address, email address, phone numbers, bank account or credit card information, audio recordings of phone calls with you or made in relation to your account, photographs voluntarily taken at the club, and e-mail correspondence with you or in relation to your account. WV Fitness collects such personal information about you for the purpose of processing and collecting payments owed by you to the club, to contact you in relation to your health club account, and to otherwise provide third party payment processing and administrative services to your club. WV Fitness uses information it collects to communicate with health club members, collect payments owed to its health club clients, and maintain up to date account information for members. WV Fitness’s Privacy Policy is available at https://www.WV Fitnessfitness.com/privacy-policy/. collects information about you that is provided in conjunction with your purchase of services from one of WV Fitness’s health club clients, including information provided on your health club membership agreement(s) and personal training agreement(s). Information about you is typically obtained from the agreement you sign with the club from whom you purchase services. Your personal information may also be collected from you when you provide information directly to WV Fitness in any manner, or when you update account or contact information at the club or online. The information WV Fitness collects about you may include your name, postal address, email address, phone numbers, bank account or credit card information, audio recordings of phone calls with you or made in relation to your account, photographs voluntarily taken at the club, and e-mail correspondence with you or in relation to your account. WV Fitness collects such personal information about you for the purpose of processing and collecting payments owed by you to the club, to contact you in relation to your health club account, and to otherwise provide third party payment processing and administrative services to your club. WV Fitness uses information it collects to communicate with health club members, collect payments owed to its health club clients, and maintain up to date account information for members. WV Fitness’s Privacy Policy is available at wvfitness.com/ privacypolicy

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Information Sharing

Your information will only be shared with our business partners in the event that it helps us provide you with essential business functions. We do not sell, trade, or otherwise transfer your personal information to third parties. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your information in the following circumstances: 

 

SMS

Opt-Out: You can opt out of receiving SMS communications from us at any time by texting STOP to opt out to the number you receive SMSs from.

Help: Text HELP for assistance with SMS messaging

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Behavioral & Interaction Data

To enhance your experience, we collect data based on how you interact with our app, such as viewing different services or features. This includes clicks, views, and time spent on certain pages.

 

We use this information to better understand your interests and to personalize the content and recommendations you see. For example, if you frequently view certain services offered at the club, we may highlight similar offerings or promotions that align with your preferences.

 

A user profile is created based on your activity, and this helps us serve you more relevant suggestions, features, or updates tailored to your interests.

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Compliance with Applicable Privacy Laws

We are committed to complying with relevant data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. Users may have rights under these laws such as the right to access, correct, or delete their personal data. We honor these rights and provide mechanisms to request changes or removal of personal data at any time by contacting us at support@maxmembers.ai

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Usage Data & Analytics

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We collect certain information automatically when you interact with our app/website. This may include clicks, page views, time spent on pages, and other engagement metrics. We use this data to understand how users interact with our service so we can improve functionality, personalize your experience, and offer more relevant content.

 

How We Use This Information: 

This information helps us: analyze usage patterns, improve navigation and user experience, provide personalized recommendations or features, identify and fix bugs or technical issues. 

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Data Protection

All usage data is collected in a secure manner and used internally only. We do not sell or share this behavioral data with third parties without your consent.

Additional Information: We are committed to protecting your privacy. This includes: clear information on what data we collect, how long we retain it, how users can opt out (e.g., disabling tracking cookies or contacting us) compliance with applicable privacy laws (e.g., GDPR, CCPA)

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